Inspections
(Note: As property managers we do not hold qualifications other than those of a property agent)

Routine Inspections
We conduct four types of Inspections:
- PCR-Property Condition Report
- Exit Condition Report
- Routine Inspection
- Entry Condition Report
Property Condition Report
These reports are carried out at the start of a new management by a senior member of staff.
They are designed to establish the 'current' condition of the property at the start of the management, before it is rented out to tenants.
The report identifies:
- condition of property
- maintenance issues -current / preventative
- safety/risk management issues
- recommendations
Many owners have not seen their property for many years and can often be unaware of 'issues' at their property-particularly if the property has had a number of different agencies managing it.
Exit Condition Report
Also known as an Outgoing/Vacate/Bond Inspection.
Shows the condition of the property when the tenant leaves at the end of their tenancy.
Once completed it is compared with the Entry Condition Report to determine whether the property is in the same condition as at the start of the tenancy-fair wear and tear excepted.
It is conducted after the tenant has vacated the property and completed all cleaning, yard maintenance, pest control etc.
Bonds are returned to the tenant once the report is satisfactory.
Routine Inspections
Also known as General/Periodic Inspections are carried out twice per year (every 6 months).
These Inspections are visual only and are designed to identify:
- Maintenance-emergency | routine | preventative | future
- Ensure the tenant is maintaining the property in accordance with the standard and special terms of the tenancy agreement and their obligations under the RTRA Act
- Identify any obvious health and safety issues
26 Tenant's obligations - s 188(2) and (3)
(1) The tenant must keep the premises clean, having regard to their condition at the start of the tenancy.
(2) The tenant must not maliciously damage, or allow someone else to maliciously damage, the premises.
A routine inspection is not a housework inspection;
Tenants cannot be instructed on how to live as such. Tenants can however, be advised to carry out certain tasks if the situation is causing possible damage or damage to the property. Also, tenants are required to keep the property clean having regard to the condition of the property at the start of the tenancy.
Examples include:
- cleaning mould
- general/routine cleaning
- mowing lawns
- weeding gardens
- cleaning pools etc
A comprehensive report including photos (showing maintenance) is sent to the Owner.
Tenants may be issued a breach notice if it is found during the inspection that they have breached their tenancy agreement.
Entry Condition Report
Also known as an Ingoing Inspection.
Shows the condition of the property at the start of the tenancy.
The report is initially filled out by our agency and a copy sent to the tenant.
We take up to 300 photos to establish the condition of the property at the start of the tenancy-tenants are provided with a copy of these photos.
A comprehensive Entry Condition Report is essential to avoid future problems both during and at the end of the tenancy.
It is a legal document and is often used at QCAT as evidence.
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